Terms & conditions

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Effective Date: [25.03.2025]
Business Name: Islamic Group Therapy Limited

By accessing and using the services offered by Islamic Group Therapy (“IGT”, “we”, “us”, or “our”), you agree to the following Terms and Conditions. Please read them carefully before registering or participating in any session.

• Our services are available to individuals aged 18 years and older only.
   
• Sessions are gender-specific and intended for those who identify as Muslim or are seeking faith-based therapeutic support.
   
• By registering, you confirm that you meet these eligibility criteria.

• IGT provides remote, online group therapy sessions facilitated by qualified counsellors and counsellors in training under supervision.
   
• These sessions are designed for emotional support, reflection, and group-based healing within an Islamic framework.
   
• IGT does not offer individual therapy, clinical treatment, or crisis intervention.

• All sessions are paid per booking, with fees outlined during the registration process.
   
• No refunds are provided for missed or cancelled sessions, regardless of reason.
   
• By registering and paying for a session, you agree to this no-refund policy.

• IGT is not a substitute for clinical mental health care, psychiatric treatment, or emergency support.
   
• If you are experiencing a crisis, suicidal thoughts, or require urgent psychological or medical help, please contact emergency services or a licensed mental health professional immediately.
   
• Participation in IGT is voluntary, and all advice or guidance given during sessions should be considered supportive, not prescriptive.

• Participants are expected to respect the confidentiality of others and maintain a safe, non-judgmental environment.
   
• Any breach of trust, inappropriate behaviour, or misuse of session content may result in removal from the programme without refund.
   
• Recording sessions is strictly prohibited.

• We collect basic personal information (e.g. name, email, reason for joining) via online forms for the purpose of registration and service delivery.
   
• We may use third-party tools such as Google Forms, Calendly, or Mailchimp etc. to process and manage this data securely.
   
• For more information on how we handle your data, please see our Privacy Policy

• While we strive to provide a beneficial experience, IGT and its facilitators are not liable for any emotional distress or adverse outcomes that may arise from participation.
   
• By joining, you accept personal responsibility for your mental and emotional well-being during and after the sessions.

• We may update these Terms from time to time. Any changes will be posted on our website with a revised effective date.
   
• Your continued use of our services constitutes acceptance of the updated terms.

• If you have any questions about these Terms and Conditions, please contact us at:
  📧 salam@islamicgrouptherapy.com
  🌐 www.islamicgrouptherapy.com